Terms of service
TERMS OF SERVICE – PLURASTOCK
These Terms of Service govern the use of the PLURASTOCK website.
1. Access to the Website
The website is accessible to any user with Internet access. All costs related to access to the website remain the sole responsibility of the user.
2. Accuracy of Information
PLURASTOCK strives to provide information on its website that is as accurate as possible. However, descriptions, photographs, visuals, texts, and other information displayed on the website are provided for informational purposes only and may be modified at any time.
3. Customer Account
Where account creation is available, the user agrees to provide accurate, complete, and up-to-date information. The user is responsible for maintaining the confidentiality of their login credentials.
4. Permitted Use
The user agrees not to use the website in any fraudulent, unlawful, abusive, or harmful manner, or in any way likely to interfere with the proper functioning of the website or the rights of PLURASTOCK.
5. Intellectual Property
All content available on the website, including but not limited to texts, images, visuals, logos, videos, graphics, designs, and distinctive elements, is protected by intellectual property laws. Any reproduction, representation, exploitation, or use, in whole or in part, without the prior written authorization of PLURASTOCK, is prohibited.
6. Website Availability
PLURASTOCK makes reasonable efforts to ensure continuous access to the website but does not guarantee permanent availability. The website may be temporarily suspended for maintenance, updates, or any technical reason.
7. External Links
The website may contain links to third-party websites. PLURASTOCK shall not be held liable for the content or operation of such external websites.
8. Liability
PLURASTOCK shall not be held liable for any indirect damages resulting from the use of the website, interruption of access, bugs, technical incompatibility, or improper use of the website by the user.
9. Governing Law
These Terms of Service are governed by French law. Any dispute shall be submitted to the competent courts under the conditions provided by law.
SHIPPING POLICY – PLURASTOCK
1. Shipping Destinations
PLURASTOCK ships its products worldwide.
PLURASTOCK reserves the right, at any time, to restrict, suspend, or refuse delivery to certain countries, territories, regions, addresses, or recipients for legal, regulatory, customs, logistical, security, sanctions-related, or commercial reasons.
2. Order Processing Time
Orders are generally prepared within an estimated period of 3 to 7 business days after payment has been confirmed, unless otherwise stated on the relevant product page.
3. Delivery Time
Delivery times vary depending on the destination country and the selected carrier. Any delivery times shown on the website are provided for informational purposes only.
4. Shipping Costs
Shipping costs are displayed to the customer before the final confirmation of the order.
5. Delivery Address
The customer is solely responsible for the accuracy of the information provided when placing the order. In the event of an incorrect address, PLURASTOCK shall not be held liable for any delay or impossibility of delivery.
6. Damaged Parcel or Delivery Issue
If a parcel arrives damaged, incomplete, or shows any apparent anomaly upon delivery, the customer is invited to contact PLURASTOCK as soon as possible at contact@plurastock.com, preferably with supporting photographs.
7. Customs Duties and Taxes
For deliveries outside the European Union, customs duties, local taxes, or import charges may apply and remain the responsibility of the customer.
8. Pre-Orders
In the case of pre-orders, any indicated shipping date is provided as an estimate only and may change depending on production, supply, or logistics constraints. The customer will be informed in the event of a significant change.